RETURNS

Return and replacement requests apply only if your artwork arrives damaged or you receive a different product than what you ordered. Refunds are not applicable; only product replacement is available. Please contact us within 7 days of delivery. A clear unboxing video showing the package being opened from its sealed condition is REQUIRED for any damage- or incorrect-item replacement claim. Claims without an unboxing video may not be accepted.

Return and replacement requests apply only if your artwork arrives damaged or you receive a different/wrong product than what you ordered. Refunds are not applicable; only product replacement is available. Eligible issues must be reported within 7 days of delivery. A clear unboxing video showing the package being opened from its sealed condition is REQUIRED for any damage- or incorrect-item replacement claim. Claims without an unboxing video may not be accepted. Custom framed pieces and made-to-order works may be excluded from replacement under this policy — contact us for guidance.

Reach out through our Contact page with your order number and a brief description of the issue. Our team will guide you through next steps for an approved replacement before any item is sent back.

Once a replacement is approved and processed, we will send a replacement product. Timing can vary based on production and shipping.

Please keep all packaging. This applies when your artwork arrives damaged or you receive a different product than ordered. Refunds are not applicable; only product replacement is available. Contact us within 7 days of delivery with your order number and a clear unboxing video showing the package being opened from its sealed condition. This video is REQUIRED for damage- or incorrect-item replacement claims. Claims without an unboxing video may not be accepted.